Frequently Asked Questions
New to Resurva? Check out our FAQ’s for quick answers to our most commonly asked questions.
Resurva allows your clients to book appointments online, without phoning, emailing, or texting.
There is nothing to install. You can access Resurva from any web enabled device.
The initial setup takes about 5 minutes.
You’ll need your business location, hours of operation, service provider names and schedules, and the services you offer.
No way! Barbershops are just where we got our start.
We have everyone from massage therapy clinics to photography studios to surf schools to bicycle rental shops using Resurva. If you offer a time based service or inventory, Resurva will help you take care of managing your day to day and allow your clients to book appointments anytime, anywhere.
You don't need one, but having one is a great idea. It will help you capture new clients by allowing them to find you via popular search engines like Google. The Resurva booking widget can be embedded directly into just about any website.
You can get a Website by Resurva that is connected to your Resurva account. Learn more about our Website service here.
We certainly can.
If you need help configuring your settings, embedding in your website, or setting up and connecting to other apps, we off Advanced Setup and Support. You can learn more about that here.
Go to your Resurva Login Page. Click on "Forgot Password?" Put in your email that you used to create the account. Select "Reset Password". An email will be sent to that address. Please check that email then follow the instructions to create a new password.
Resurva is a web based application so there's nothing for you or your clients to download or install. We do however have an iOS app that makes it even easier for you and your clients to use Resurva. You can learn more about our app here.
Yes you can!
You can use our Stripe Payments integration to take payments at the time of booking. Learn more about our Stripe Integration here.
Of course.
Each provider can have multiple breaks, of different durations, per day. Learn more in our Help Centre.
Yes.
With our multi location feature, you can have as many locations as you like. Each of them will be accessible through the same master admin account. Learn more about multi location management here.
If different providers take different amounts of time, or charge different amounts to do the same service, you can add a custom duration or price for each provider.
Learn more about custom durations here.
Resurva can be used to take online bookings for a wide range of businesses. In this respect, Resurva is perfect for a directory service.
Each of your businesses will require their own Resurva account, which can be treated like a location. You can restrict access by business, and maintain full access for yourself.
Learn more about multi location management here.
Resurva plans start at $20 per month for 200 bookings, and go up to $75 per month for unlimited bookings. If you're a busy, single service provider you can get a unlimited account for $30 per month.
Each additional location will receive a 30% discount.
Learn more about our pricing here.
Most setups take 1 hour, but complex setups can take as many as 4, depending on what 3rd party apps you are using. Our hourly rate is $125.
Learn more about Advanced Setup and Support here.
Not yet. But we do plan to release a public API in the future.
Send us an email and we will let you know when it's ready.
Resurva can be used to take online bookings for a wide range of businesses. In this respect, Resurva is perfect for a directory service.
Each of your businesses will require their own Resurva account, which can be treated like a location. You can restrict access by business, and maintain full access for yourself.
Learn more about multi location management here.